Privacy Policy
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Welcome to Interstate Roadside Assistance (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our roadside assistance services.
Information We Collect
We may collect the following information when you use our website or contact us:
- Full Name
- Phone Number
- Email Address
- Vehicle Information
- Service Location
- Billing Information (if applicable)
- Any information you voluntarily provide through contact forms or phone calls.
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Cookies and Usage Data
How We Use Your Information
We use your information to:
- Provide roadside assistance services.
- Respond to service requests and customer inquiries.
- Process payments when applicable.
- Improve our website and customer experience.
- Send appointment confirmations and service updates.
- Prevent fraudulent or unauthorized activities.
- Comply with applicable legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website performance. You can disable cookies through your browser settings; however, some features of the website may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with:
- Service providers assisting us in delivering roadside services.
- Payment processors.
- Law enforcement or government agencies when required by law.
- Business partners necessary to complete requested services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information where permitted by law.
- Opt out of marketing communications.
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the updated version on this page. We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us through the contact information provided on our website.
